You can place an order on Real Tire & Wheel Deals 24/7. If you need live assistance with sales or support, you can reach us via:

📞 Live Phone Support: (640) 230-7255
8 AM - 8 PM ET
9 AM - 2 PM ET

💬 Live Chat Support:
8 AM - 8 PM ET
9 AM - 6 PM ET
📧 Email Support: support@realtireandwheeldeals.com

Yes! All the tires we offer are brand new and have never been used or mounted on a vehicle.

Our tires are new and never mounted. Most are 1-2 years old, but depending on the tire model and size, some may be older. We do not sell tires that exceed 4 years old from their production date.

Since we ship from multiple warehouses nationwide and offer over 1,000,000 tires, we cannot check the exact DOT production date for each tire. However, we do not sell tires older than 4 years. If you receive a tire that is older, please contact us.

Yes! We offer a variety of payment plans for all credit levels, including No Money Down, 0% interest, and terms up to 24 months.

Absolutely! Our website is SSL encrypted to ensure safe transactions. We also use secure payment processing partners to protect your information.

For any other questions, feel free to contact us at (640) 230-7255 or support@realtireandwheeldeals.com.

Yes! We proudly offer special discounts for military personnel. Please contact us at (640) 230-7255 or support@realtireandwheeldeals.com for more details.

Yes! We offer manufacturer rebates periodically throughout the year. When available, they will be displayed under the Current Deals section on our website.

We offer two types of rebates:
✅ Instant Rebates – Automatically applied to your order at checkout.
📩 Mail-in Rebates – You can download the rebate form from our Current Deals section and submit it as instructed.

Most tire manufacturers take 6-12 weeks to process a mail-in rebate. If you haven’t received your rebate after this timeframe, feel free to contact us so we can assist.For more information, reach out to us at (640) 230-7255 or support@realtireandwheeldeals.com.

No, if you purchase both wheels and tires, they will be packaged and shipped separately to prevent damage during delivery.

No, installation is not included in the tire price at this time. However, we recommend visiting a trusted local tire shop for professional mounting and balancing.

For any questions, feel free to contact us at (640) 230-7255 or support@realtireandwheeldeals.com.

Yes, an email address is required to complete your order. Your receipt will be sent to your email, and in case of any issues, we like to have two methods of contact.

We accept the following payment methods:
✅ Visa
✅ Mastercard
✅ American Express (Amex)
✅ Discover
🚫 Prepaid cards are NOT accepted.

• Cancellations must be requested within 1 hour of placing the order.
• To request a cancellation, contact us directly at (640) 230-7255 or support@realtireandwheeldeals.com.
• If you financed or leased your product, you may be subject to a cancellation fee from your financing company.
• If more than 1 hour has passed, your order will need to be instead, and return/restocking fees may apply.
  
  

If you receive tires that do not match your order, contact us immediately at (640) 230-7255 or support@realtireandwheeldeals.com. We will arrange for the incorrect item(s) to be returned and ship out the correct product at no additional cost.

If an item is out of stock after you’ve placed an order, we will contact you promptly with options:
✔️ A full refund to your original payment method
✔️ A replacement with tires of equal or better quality

• Cancellations must be made within 1 hour of placing your order.
• To cancel, contact us at (640) 230-7255 or support@realtireandwheeldeals.com.
• If you financed or leased your product, your financing company may charge a .
• 🔹 After 1 hour: If the order has already been processed, you’ll need to initiate a return instead. Return and restocking fees may apply.

✔️ Returns are accepted within 30 days if the item is unused, unmounted, and in original condition (packaging, stickers, etc.).
✔️ Customers cover return shipping costs unless the return is due to our error.
✔️ For lease-to-own purchases past 30 days, used products can be returned directly to the leasing company. Contact them for details.

📦 Orders are processed immediately and typically ship within 1 business day. You’ll receive a confirmation email with delivery details.

🚚 Most orders are delivered within 2-4 business days via FedEx Ground or other trusted carriers.
✅ 40% of orders arrive within 1-2 business days!
⚠️ Delays may occur due to weather or regional issues, but our team works hard to deliver quickly.

🎉 FREE SHIPPING nationwide on all orders! No hidden fees.

📦 Each tire is tracked separately, so you may receive multiple tracking numbers.
📧 Tracking details are sent via email once your order ships. If you selected FedEx Hold for Pickup, you’ll also receive text notifications.

🚗 Installer Delivery: We can ship directly to your tire installer of choice.
🏠 Home Delivery: Available for all standard purchases.
📦 FedEx Pickup Locations: Available for added convenience.

⚠️ No in-person warehouse pickups are available, but our nationwide shipping keeps costs low!

If tracking shows , but you haven’t received your package, wait 48 hours and:

✅ Verify your shipping address
✅ Check for a delivery attempt notice
✅ Ask neighbors or family members
✅ Check with multiple carriers if applicable
Contact us at (640) 230-7255 or support@realtireandwheeldeals.com.
☎ Customer Support

📞 Live Phone Support: (833) 847-3463
💬 Live Chat Support:
🕗 Mon-Fri: 8 AM - 8 PM ET
🕘 Sat-Sun: 9 AM - 6 PM E